What happens if I can’t locate my bus/driver?

If you are having trouble locating the bus that you are booked on please follow these steps;

  1. Check that your at the right departure location for your transfer or shuttle as per your booked ticket.
  2. Check that you have not missed the advertised departure time.
  3. Look out for a white mini bus towing a mountain bike trailer with our MTB Express logo.
  4. If you have still can’t locate the bus contact the driver ASAP on 043 769 6060 and they will help you.